Nickerson Corporation Customer Satisfaction Survey
RequiredRequired Question(s)

The purpose of the survey is to understand where Nickerson Corporation as a whole is doing well and where there is need for improvement. The survey is on a rating scale from 1 to 10.  Please indicate the number following each question that best fits our performance. Please also use the comment section below each question to add any additional comments. We respect your privacy; answers to this survey are for internal use only and will be used to improve our services.

 

 
Required 1.
How would you rate your overall experience working with Nickerson Corporation?
Least satisfied Most satisfied  
 
  • Comment:

  • 500 characters left.
Required 2.

How would you rate your overall experience working with our sales professionals?

Least satisfied Most satisfied  
 
  • Comment:

  • 500 characters left.
Required 3.

How would you rate our sales professionals response time to all inquiries from initial contact to delivery?

Slowest Fastest  
 
  • Comment:

  • 500 characters left.
Required 4.
Do you feel the sales professional was knowledgeable and able to answer questions about our products?
Least knowledgeable Very knowledgeable  
 
  • Comment:

  • 500 characters left.
Required 5.

Did you work with our internal project coordinators?  If so how would you rate your experience?

Least satisfied Most satisfied N/A 
  • Comment:

  • 500 characters left.
Required 6.

Did you work with our outside project managers?  If so how would you rate your experience?

Least satisfied Most satisfied N/A 
  • Comment:

  • 500 characters left.
Required 7.

Did you receive a call from our accounting department?  If so how would you rate your experience?

Least satisfied Most satisfied N/A 
  • Comment:

  • 500 characters left.
Required 8.

Did you experience any issues with our products or services? If so please rate the outcome of Nickerson's level of responsiveness.

Least satisfied Most satisfied N/A 
  • Comment:

  • 500 characters left.
Required 9.

Would you recommend working with Nickerson Corporation?

Yes
No
  • Comment:

  • 500 characters left.
Required 10.

Would you work with Nickerson Corporation again?  If answering "no" please tell us why so we can work to improve our processes.

Yes
No
  • Comment:

  • 500 characters left.
11.

If you would like to leave a testimonial regarding a positive experience you have had with Nickerson Corporation please do so below. Please include your name, title and company.  By filling this portion out you acknowledging that the testimonial only can be used online and in Nickerson Corporation marketing materials.

                                                                                                     

 

350 characters left.