Calgary Food Bank Survey
RequiredRequired Question(s)
Required 1.
How many times have you received an Emergency Food Hamper in the last year?
1
2-3
4-6
7+
Required 2.

How many family members do you have? 

1
2
3
4
5
6
7
8
9
10
10+
Required 3.

How many children under 4 years of age are living in your home? 

0
1
2
3
4
4+
Required 4.

How did you hear about us? 

Website
Referral from agency
Referral from friend
Other  
Required 5.
How satisfied were you with each of the following?  Please rate them from "very unhappy" to "very happy".
 Very unhappy    Very happy 
the time it took for someone to answer the Emergency Hamper phone line
the helpfulness of the volunteer on the phone
the amount of food for one week
the quality and freshness of the food
the cultural appropriateness of the food
the nutritional balance of the food
the helpfulness of the staff and volunteers in the building
the safety, security and cleanliness of the building
access to the Food Bank, either by bus or vehicle
  • Comment:

  • 500 characters left.
Required 6.
How many days did your hamper last?
1-3
4-6
7-9
9-11
11+
  • Comment:

  • 500 characters left.
Required 7.

Were you offered any referrals to other agencies or services while you were on the phone with a Food Bank volunteer? 

Yes
No
8.

If you answered 'yes' to Number 7, were your conversations with these other organizations helpful to you? 

Yes
No
  • Comment:

  • 500 characters left.
Required 9.

How long did it take you to get your hamper when you came to our warehouse?  Please count from the time the volunteers started working at the windows until you left the building - do not include the time you may have been waiting for us to start the day or evening shift. 

under 15 minutes
15-30 minutes
30-45 minutes
45-60 minutes
more than 60 minutes
Required 10.

What is your first language? 

English
French
Spanish
Tagalog
Arabic
Chinese
Hindi
Persian/Farsi
Vietnamese
Other  
11.

How many hours a week do you usually work? 

0-10
11-20
21-30
31-40
40+
12.

How many months did you work last year? 

0-3
4-6
7-9
10-12
13.

When you buy groceries, how important is each of the following to you?  Please rate them from "not important at all" to "very important". 

 Not important at all    Very important 
Location
Price
Selection
Service
Value
  • Comment:

  • 500 characters left.