Becky's Gifts Survey www.shopbeckys.com
1.
How satisfied are you with our website?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
2.
How did you learn of our website? Select all that apply.
Surfing the web
Media
Friend/colleague
Company materials
Employees
Other  
3.
On your last visit, what was your primary reason for visiting our website?
Product purchase
Creating a registry
Seeking company information
Seeking product information
Seeking contact information
Other  
  • Comment:

  • 500 characters left.
4.
How often do you visit our website?
This is my first visit
Daily
Weekly
Monthly
Once per year or less
5.
Which of the following are true? Select all that apply.
You were able to find exactly what you were looking for
You were able to find a part of what you were looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you visited
6.
Please rate the following attributes of our website.
 Well Below Average Below Average Average Above Average Well Above Average 
Ease of navigation
Ease of checkout
Accuracy of information
Quality of content
Quantity of content
Layout/design
Customer support
Meeting your needs
  • Comment:

  • 500 characters left.
7.
How likely are you to visit our website again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.
If difficulty with our website kept you from making a purchase, what factors played a role?
Difficulty with checkout process
Difficulty finding desired item
Difficulty adding product to shopping cart
Difficulty modifying quantity in cart
Difficulty with Paypal checkout
Item out of stock
Other  
  • Comment:

  • 500 characters left.
9.
How likely are you to recommend our website to a friend or colleague in the future?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
10.
On the basis of this website, how comfortable are you doing business with our company?
Very comfortable
Somewhat comfortable
Neutral
Somewhat uncomfortable
Very uncomfortable
11.
How does our website compare to the websites of companies offering similar products or services?
Well above average
Above average
Average
Below average
Well below average
Don't know
  • Comment:

  • 500 characters left.
12.
Do you have any suggestions for improvement? We really want your opinion.
 

350 characters left.