We want to hear from you!
This survey will help us gather your thoughts and feedback so that we can improve our operations and optimize our communications.
 
1.
How do you feel about our drivers' knowledge of getting around the city?
Extremely knowledgable
Somewhat knowledgable
Very little knowledge
2.
How would you rate our punctuality?
Always early or on time!
Usually early on time
Sometimes early or on time
Usually late
Always late
3.
Click all items that you like about our car:
The color
The leg space
The drivers
The iPad
Wi-Fi
Phone chargers
Bottle Water
Eco-Friendly aspect
4.

How would you rate the level of service the drivers provide compared to other car services and taxis?

Much better
Slightly better
Same
Slightly worse
Much worse
5.

How easy is it for you to book a ride?

Extremely quick and easy
Pretty fast
Average
Difficult
Extremely poor
6.

How likely are you to ride with GoGreenRide again in the future?

Definitely
Likely
No chance
7.

How did you hear about GoGreenRide?

From a friend, colleague or family member
Browsing the Internet
Social media
A Promotion
Seeing our car on the streets
Other  
8.

What is your preferred method of booking? 

Website
Calling a dispatcher
iPhone App
Android App
9.

What is the number one reason you use GoGreenRide?

Reliability
Customer Service
Our price
Our environmental committment
All of the above
Other  
10.

Is GoGreenRide something you would recommend to a friend, family member or colleague?

Absolutely, brag about it all the time!
No way!
11.
How do you feel about the amount we communicate with you regarding your ride through emails, texts and calls?
Overwhelmed! Too many notifications.
It's perfect, just the right amount.
Not enough, we want more alerts or better notifications.
12.

What suggestions do you have for GoGreenRide to improve our service?

 

350 characters left.
13.

Please tell us about a specific experience you had with us, whether booking a ride, talking to customer service, a ride itself or anything else. We would love to hear from you, whether positive or negative.

 

350 characters left.
14.

How happy are you with the overall level of service of GoGreenRide?

GGR is amazing!
It's great!
Just okay
Below average
Stinks
15.

What's your age range?

15-20
20-25
25-30
30-35
35-40
40-45
45-50
50-60
60+