ACTG Customer Survey
1.
How long have you used our products or services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
2.
Which of our products or services do you use? Select all that apply.
Casseroles for Lunch or Dinner
Casseroles for Breakfast
Quiches for Breakfast
Sides or Desserts
Delivery Services
Other  
3.
How frequently do you purchase from us?
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Once or twice a year
When promotions or discounts are offered
Other  
4.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
5.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Professionalism
Quality of Product
Understanding customers' needs
Price
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6.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
7.
How likely is it that you would recommend our products or services to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.
How likely would you be to purchase our casseroles if we offered them in a half pan size for $25?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Other  
9.
Do you have any suggestions for improving our products or services?
 

350 characters left.
10.
What is your gender?
Male
Female
Prefer not to answer
11.
Which category describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
12.
Which of the following categories best describes the industry you work in?
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Other