iRunMaps Customer Survey
1.

How long have you been using the iRunMaps website?


Less than 3 months
3 - 6 months
6 months - 1 year
1 - 2 years
2.
How did you find out about the iRunMaps.com website?
Facebook
Google+
iFit Community page
Twitter
A friend told me about it
Search engine
Other  
3.
How often do you use the iRunMaps website?
Several times a day Once a day Several times a week Few times a month Every once in a while       
      
4.

How do we rate on the following:


 Below Average Average Above Average   
Customer service experience   
Frequency of new maps   
Variety and uniqueness of maps   
Affordability   
User friendlyness of website, navigation, design, etc   
Advertising of the website   
Price of membership   
Variety of lengths   
  • Comment:

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5.
If we released an app for iRunMaps, what format would you use?
iOS (iPhone, iPad, iMac, etc)
Android (tablet, smart phone, etc)
Neither, I don't use apps
6.
What is your ideal map distance? 
Under or just at 1 mile
1 - 3 miles
3 - 6 miles
6-10 miles
10 - 15 miles
15 - 20 miles
20 - 30 miles
30 + miles
7.
What machine(s) do you use with iRunMaps? 
Treadmill
Elliptical
Incline Trainer
Bike
8.
How likely are you to renew after your year is up?
Likely
Neutral
Unlikely
9.
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
10.
If you received a month extension onto your iRunMaps membership by recommending someone, how likely would you be to do so?
Likely
Neutral
Unlikely
11.
Do the photos posted on iRunMaps next to the map distance and link help you decide whether or not to choose that map?

Yes
Neutral
No
12.

Where are your favorite places to run or bike? 


Beaches or Islands
Mountains
Lakes or Rivers
Trails or off-road
City streets
Tourist Attractions
ON rivers (Grand Canal, Colorado River, etc)
Off the beaten path areas
National or State Parks
Ski Resorts
Other  
  • Comment:

  • 500 characters left.
13.

What is the biggest deterring factor in not choosing a certain map? 


Uninteresting destination, route or locale
Length (too long)
Length (too short)
No street view
Too much incline
Too little incline
Other  
  • Comment:

  • 500 characters left.
14.

OPTIONAL: If you have any comments, suggestions or would like to leave a testimonial of your experience with iRunMaps, please do so. If we post it on our website, we will use your name and location as you post it below.  

 

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