Motykie Med Spa - Post Treatment Survey
RequiredRequired Question(s)
Now that it has been a month or more since your med spa service, we would love to know how we did and what suggestions you may have.  

Our mission is to provide the highest level of quality customer service and since we make every effort to attain our goal, we would like to ask you please complete this survey.  Please be very candid as we use your comments to guide us in improving our services.

Thank you in advance for your time and suggestions.  
 
Required 1.
How did you hear about Motykie Med Spa and Dr. Motykie? (you may select more than one)
Another Patient (Please Specify Below)
Was a Previous Plastic Surgery Patient
Dr. Motykie
Motykie Med Spa Website
Google Search
Social Media (Please Specify Below)
RealSelf.com
Yelp!
Event
Television
Magazine
Other Internet Source (Please Specify Below)
Other  
  • Comment:

  • 500 characters left.
Required 2.
Please select the treatment(s) that you received. (you may select more than one)
BOTOX
Injectable Filler - (Voluma, Juvederm, Restylane, Perlane)
Laser Service (Hair Removal, IPL, Pixel Skin Resurfacing)
JuVaShape Radio-Frequency Skin Tightening and Body Contouring Treatment
CoolSculpting Fat Removal
Chemical Peel (Please Specify)
MicroPlasma Peel
Micro Needling
Permanent Makeup
Facial Treatment (Please Specify)
Purchased Product(s)
Other  
  • Comment:

  • 500 characters left.
Required 3.
Are you satisfied with our team and overall experience?
 N/A Excellent Good Average Fair Poor 
Cosmetic Injection RN (BOTOX, Injectable Fillers)
Laser RN (Hair Removal, IPL, Pixel Skin Resurfacing)
RF and Fat Freezing Specialist (CoolSculpting, JuVaShape)
Permanent Makeup Specialist (Micropigmentation, Tattooing Techniques)
Medical Aesthetician (Facials Treatments)
Financial (Quote Presentation, Financial Arrangements, Fees Processing)
Front Office (Reception, Phone Calls, Scheduling, Confirmation Calls, Check In, Check Out)
Marketing (Emails, Website, Social Media, Office Materials)
  • Comment:

  • 500 characters left.
Required 4.
How was the overall Med Spa process? (you may select more than one)
I felt very comfortable with my Treatment Provider
All of my questions were answered
Everyone spent more than enough time with me
The environment was comfortable and private
Overall the process was educational and helpful
The brochures, emails and websites were very helpful and informative
I was made to feel uncomfortable (please describe below)
My questions were NOT fully answered (please describe below)
I was rushed through the consultation appointment (please describe below)
The brochures, emails and letters could be improved (please describe below)
Other  
  • Comment:

  • 500 characters left.
Required 5.
Did you consider another facility for your treatment? (you may select more than one)
No (please describe why below)
Yes (please describe why you decided on Motykie Med Spa instead of the other facility)
Other  
  • Comment:

  • 500 characters left.
Required 6.
During your appointment the staff was:
 Excellent Good Average Fair Poor 
Informative
Caring
Professional
  • Comment:

  • 500 characters left.
Required 7.

Once your treatment was scheduled:

 Excellent Good Average Fair Poor 
The amount of contact initiated by the Med Spa team met your pre-procedure needs
The Med Spa team was easily accessible for questions and concerns
The pre and post treatment package and instructions were helpful and easy to understand
  • Comment:

  • 500 characters left.
Required 8.
After your treatment was completed:
 Excellent Good Average Fair Poor 
The Med Spa's overall post-service contact was sufficient
The amount of contact initiated by the Treatment Provider met your post-service needs
The post-service appointments met my needs
The Treatment Provider was easily accessible for questions and concerns
  • Comment:

  • 500 characters left.
9.

How do you feel about your treatment results?

Excellent Good Average Fair Poor       
      
  • Comment:

  • 500 characters left.
Required 10.

Please select the options that best describe your overall experience. (you may select more than one)

My overall experience was excellent
I would return again if I decided to have more treatments
I highly recommend your Med spa to friends and family
I have no suggestions for improvement at this time
I may not return for further procedures (please describe below)
I will not recommend Motykie Med Spa (please describe below)
I have a suggestion(s) for improvement (please describe below)
Other  
  • Comment:

  • 500 characters left.
11.

Is there anything else that you would like to tell us?

 

1000 characters left.
12.

We would love to contact you about your answers and suggestions.  Please enter your information below. (adding this information is optional)




By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Email Address:
emailaddress@xyz.com
Cell Phone Number:

13.

I would like to remain anonymous, but consent to further email communication:  

Yes (Add Email Address Below)
No
  • Comment:

  • 500 characters left.
For more information, visit our website at  www.MotykieMedspa.com or call 
310-276-6772.