Process Serving Survey
Duces Tecum Process Serving is always working to improve the service we provide to our clients.  

To help us better serve you, please take a few minutes to complete the survey below.

Thank you!


 
1.
What is the general nature of your law practice?
General Litigation
Personal Injury
Commercial Litigation
Insurance Defense Litigation
Family Law
Real Estate
Probate
Other  
2.
What type of services do you generally require? Select all that apply.
Service of Summonses
Service of Subpoenas
Rush/Expedited Service
Statewide and Nationwide Service
Skip Tracing
Legal Courier Service
Investigations
Other  
3.
Which of the following factors are used when selecting a Process Serving Firm? Select all that apply.
Better service quality
Reputation
Turn-a-round time on service of documents
Professional office staff
Knowledge of the law as related to the service of process
On-line Status
Price
Credit Cards accepted for payment
Other  
4.
Are you currently engaging the service of a Process Serving Company?
Yes
No
5.
How often do you need a Process Server?
Daily
Weekly
Monthly
Quarterly
Annually
I do not use a similar service
6.
Please indicate your level of satisfaction with your current service.
 Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied 
Professionalism of Staff
Response time to inquireries
Turn-a-round time of service
Accuracy of Returns of Service
Pricing
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7.
Who makes the decision to hire a Process Server?
The Attorney
Legal Assistant
Office Manger or Law Firm Administrator
Other  
8.
What features can we add to our service to better align it with your needs?
 

350 characters left.