Seralago Hotel & Suites Guest Survey
Please enter the information indicated below.

First Name:
Last Name:
Email Address:
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Overall Physical condition of the hotel

Excellent
Very Good
Good
Fair
Poor

Overall service received at the hotel 

Excellent
Very Good
Good
Fair
Poor

Value received for the price paid

Excellent
Very Good
Good
Fair
Poor

Outside appearance of the hotel

Excellent
Very Good
Good
Fair
Poor
Service at Check-In/Check-Out (friendly, efficient, prompt)
Excellent
Very Good
Good
Fair
Poor
Accuracy of room reservations
Excellent
Very Good
Good
Fair
Poor
Friendliness
Excellent
Very Good
Good
Fair
Poor
Professional attitude and appearance
Excellent
Very Good
Good
Fair
Poor
Overall Cleanlliness
Excellent
Very Good
Good
Fair
Poor
Guest bath facilities (amenities, hot water, etc.)
Excellent
Very Good
Good
Fair
Poor
Heating/Air conditioning (quiet, efficient, etc.)
Excellent
Very Good
Good
Fair
Poor
Bed/Pillow comfort
Excellent
Very Good
Good
Fair
Poor
Television (quality of picture, condition, etc.)
Excellent
Very Good
Good
Fair
Poor
Television Channels and movie options
Excellent
Very Good
Good
Fair
Poor
Condition of Furniture
Excellent
Very Good
Good
Fair
Poor
Condition of Drapes/Carpet/Blankets
Excellent
Very Good
Good
Fair
Poor
Lighting (brightness, good working order, etc.)
Excellent
Very Good
Good
Fair
Poor
In-Room working space and environment
Excellent
Very Good
Good
Fair
Poor
Quietness of Guest room
Excellent
Very Good
Good
Fair
Poor
Restaurant (food quality and service)
Excellent
Very Good
Good
Fair
Poor
Hotel Safety and Security
Excellent
Very Good
Good
Fair
Poor
Telephone Services (wake-up calls, messages, etc.)
Excellent
Very Good
Good
Fair
Poor
Recreational Facilities (pools, fitness center, etc.)
Excellent
Very Good
Good
Fair
Poor
Please rate your overall satisfaction with our hotel:
Very Satisfied
Somewhat Satisfied
Neither
Somewhat Dissatisfied
Very Dissatisfied
How likely would you be to return, or to recommend our hotel to a friend?
Very Satisfied
Somewhat Satisfied
Neither
Somewhat Dissatisfied
Very Dissatisfied
Write your comments here. 
 

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