Customer Satisfaction Survey
1.
How well did the representative at Settlement Solutions explain your contents coverage with regard to replacement?
Extremely well
Very well
Moderately well
Not at all well
2.
How well did the representative at our company listen to you?
Extremely well
Very well
Moderately well
Not at all well
3.
How eager to help you were the representatives at our company?
Extremely eager
Very eager
Moderately eager
Not at all eager
4.
How knowledgeable were the representatives you spoke to?
Extremely Knowledgeable
Very Knowledgeable
Moderately Knowledgeable
Not at all Knowledgeable
5.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Professionalism
Quality of Replacement Item
Understanding customers' needs
  • Comment:

  • 500 characters left.
6.
Was your experience with Settlement Solutions better than you expected it to be, worse than you expected it to be, or about what you expected it to be?
Much better
Somewhat better
Slightly better
About what was expected
Worse than expected
7.
Do you have any specific comments for us?
 

350 characters left.

Thank you for helping us continually improve our service!