OU Federal Credit Union Survey
RequiredRequired Question(s)
Required 1.
How long have you been a member of OU Federal Credit Union?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
  • Comment:

  • 500 characters left.
Required 2.
Which of our products do you use? Select all that apply.
Checking Account
Savings Account
Loan
Debit Card
ATM Card
Overdraft Services
Mobile App
Mobile Deposit
eStatements
Other  
  • Comment:

  • 500 characters left.
Required 3.
How frequently do you visit a branch?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
Required 4.
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Required 5.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Member service
Professionalism
Cleanliness of facilities
Understanding members' needs
Responsiveness
Hours of operation
  • Comment:

  • 500 characters left.
Required 6.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Required 7.
How likely is it that you would recommend the credit union to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.
Are there products and/or services you'd like to see us offer?
 

350 characters left.
9.
What is your gender?
Male
Female
Prefer not to answer
10.
Which category describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
Required 11.
What best describes your employment status?
Employed full-time at OU
Employed full-time elsewhere
Self-employed
Not employed
Retired
Student
Homemaker
Prefer not to answer
Other  
12.
Which category best describes your annual income?
Under $15,000
$15,000 - $29,999
$30,000 - $44,999
$45,000 - $59,999
$60,000 - $74,999
$75,000 - $89,999
$90,000 or more
Prefer not to answer
13.
If affiliated with OU, what is the basis for that relationship?

 

Faculty
Staff
Undergraduate Student
Graduate Student
Retiree
Alumni Association
Family member
Other