Hauler Satisfaction Survey
RequiredRequired Question(s)
Required 1.
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
  • Comment:

  • 500 characters left.
Required 2.
How do you feel about the following statements regarding Millennium Recycling?
 Completely Agree! Somewhat Agree Somewhat Disagree Disagree!  
Delivering material to Millennium is very easy for our drivers.  
They understand my needs and listen to my questions/concerns.  
The office staff are professional and easy to work with.  
The warehouse staff are professional and easy to work with.  
They go out of their way to help educate my team and my customers.  
I understand how they apply fees and rebates for my material.  
The fees and rebates from Millennium are fair.  
I am confident that the highest amount possible of my material is really being recycled.  
I use the online customer portal.  
The online customer portal provides all of the information I need.  
  • Comment:

  • 500 characters left.
Required 3.
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
  • Comment:

  • 500 characters left.
Required 4.
How important are the following services to you?
 Not Important    Very Important 
Promoting my business online
Promoting my business at community events
Providing free educational materials I can give to customers
Helping me educate my customers (meetings, onsite visits, pictures, etc)
Online portal and reporting
Fair market prices
High standard processing (making sure the most possible is recycled)
Certified electronics recycling (Any electronics I deliver are handled properly)
Help me hit the city's required Recycling Rate
Offer tours to my team and my customers
  • Comment:

  • 500 characters left.
5.
Are there any specific services you wish Millennium provided that they don't?
 

350 characters left.
6.
What do you like about Millennium's Service?
 

1000 characters left.
7.
What don't you like about Millennium's Service?
 

1000 characters left.
Required 8.

How do you think Millennium could improve their services?

 

1000 characters left.
9.
Please enter your contact information below. Leave blank if you choose to remain anonymous.

First Name:
Last Name:
Job Title:
Company Name:
Email Address:
emailaddress@xyz.com