Castle Mountain Resort Customer Feedback
On Mountain Facilities 
 Not so much LOVE IT! 
Lift operator friendliness
Ticket checker friendliness
Ski patrol helpfulness
Parking experience
Reporting of weather/snow conditions
  • Comment:

  • 500 characters left.
On Mountain Facilities 
 Not so much LOVE IT! 
Variety of Trails and Terrain
Quality of Grooming
Mountain/Trail Signage
Terrain Park
  • Comment:

  • 500 characters left.
On Mountain Facilities 
 Not so much LOVE IT! 
Overall I am satisfied with the Ski/Snowboard experience
Did the Ski/Snowboard experience provide good value
Would I return to Castle Mountain Resort
  • Comment:

  • 500 characters left.

Day lodge

 Not so much LOVE IT!! 
Helpful and friendly staff
Variety of menu items
Daylodge cleanliness
Cleanliness of bathrooms
Quick service
Overall did your dining experience provide good value
Overall I am satisfied with the Daylodge Dining experience
  • Comment:

  • 500 characters left.

T-Bar Pub

 Not so much LOVE IT!!! 
Helpful and friendly staff
Variety of menu items
Cleanliness of Pub
Cleanliness of bathrooms
Quick service
Overall did your t-bar experience provide good value
Overall I am satisfied with the t-bar experience
  • Comment:

  • 500 characters left.

Snow School

 Not so much LOVE IT!! 
Ease of booking
Friendliness of instructor
The lesson experience
Quality of instruction
Variety of programs offered
  • Comment:

  • 500 characters left.
Rental/Retail
 Not so much LOVE IT!! 
Friendliness of staff
Knowledge of staff
Retail merchandise selection
Quality of rental equipment
Overall I am satisfied with my retail/rental experience
  • Comment:

  • 500 characters left.
Where do you reside? 
Southern Alberta
Calgary and greater area
North of Calgary
BC, Saskatchewan
Other Province
International
How did you hear about Castle? 
From a friend (word of mouth)
Online (google search, website)
Media source ie. Radio, television or newspaper
Social Media (facebook, twitter, instagram etc)
Events

Thank you for your valuable responses to our survey.



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