Overall Survey Results:


Taproot Farms CSA 3/4 Year 2015/16 Survey


1How long have you been a member of TapRoot Farms CSA?
 
Answer
0%100%
Number of
Responses
Response
Ratio
This is our first year
   
138 40.1%
I've been here since the start (2009 7th year)
   
16 4.6%
2010 (6th year)
   
17 4.9%
2011 (5th year)
   
12 3.4%
2012 (4th year)
   
37 10.7%
2013 (3rd year)
   
46 13.3%
2014 (2nd year)
   
74 21.5%
No Responses
   
41.1%
 Totals344100%

2How did you learn about Taproot Farms CSA?
 
 
 
Answer
0%100%
Number of
Responses
Response
Ratio
From an excited friend
   
165 44.3%
I saw the Taproot delivery van
   
17 4.5%
From the advertisement on the metro Bus
 
0 0.0%
From the ACORN Website
   
9 2.4%
Via Email or Face Book or Twitter - Social Media
   
23 6.1%
I can not remember?
   
46 12.3%
Other
   
97 26.0%
 Totals372100%

3How would you rate your level of satisfaction with us?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Love it, couldn't be better
   
56 16.2%
Really happy with my CSA share
   
213 61.9%
It is okay
   
59 17.1%
Doesn't meet my expectations
   
8 2.3%
Not so great.I wish I could stop now.
   
5 1.4%
No Responses
   
3<1%
 Totals344100%

4Do you read the newsletters?
 
 
 
Answer
0%100%
Number of
Responses
Response
Ratio
yes
   
288 83.7%
no
   
5 1.4%
Other
   
49 14.2%
No Responses
   
2<1%
 Totals344100%
5How are we doing? Please rate how we are doing on the following list and please provide ideas for improvement if you have any.
 
 
 
 1 = Really Bad , 2 = Could be better , 3 = Alright , 4 = Pretty Good , 5 = Awesome, the best!
Answer
12345
Number of
  Responses
Rating
Score*
Customer service
   
336 4.5
Professionalism
   
337 4.5
Quality of vegetables
   
332 4.3
Quantity of vegetables
   
330 4.2
Understanding customers' needs
   
329 4.2
Price
   
337 4.1
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


6How likely are you to continue your Taproot Farms CSA in 2016/17?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Totally Yes!
   
198 57.5%
Depends
   
71 20.6%
Can't say
   
22 6.3%
Doesn't look good
   
46 13.3%
Never again will I do this
   
1 <1%
No Responses
   
61.7%
 Totals344100%
7Please share your suggestions for changes - wants, needs, etc.
 
 
 
 Number of
Responses
  181
8A couple of years back we outlined our values and our overarching goals for the farm. Starting with our values please rate from what is very important to not at all important to you. Although this will take a few minutes to complete, it is really important to me and Josh to know how you rank the values we have set for the farm . 
 
 1 = I really do not value this , 2 = Doesn't matter to me , 3 = It is important to me , 4 = This is very important to me
Answer
1234
Number of
  Responses
Rating
Score*
Deep Organic (local production for local consumption)
   
337 3.5
Honour and respect (for our ecosystem (people, animals, land)
   
338 3.7
Stewardship
   
334 3.4
Financial sustainability and stability
   
332 3.5
Quality and dependability (of service and production and experience)
   
331 3.5
Innovation, adaptability and education (mean that people on our farm are encouraged to continuously learn, try new things, and think outside the box on how to solve problems and move head together)
   
336 3.3
Creating community and sharing, connected to food, family and environment
   
337 3.4
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


9Next, our overarching goals (social, cultural, environmental, financial) for the farm. These are the big results we are trying to achieve. It is really important to me and Josh to know how you rank the goals we have set for the farm. 
 
 1 = I really do not value this , 2 = Doesn't matter to me , 3 = It is important to me , 4 = This is very important to me
Answer
1234
Number of
  Responses
Rating
Score*
The farm is a successful, and replicable model
   
335 3.4
Happy animals, happy staff, happy CSA members, and happy owners
   
335 3.8
Highly engaged staff and CSA membership
   
335 3.3
Increased number of people accessing local, healthy food
   
335 3.6
People are educated about local and organic farming in Nova Scotia
   
334 3.4
100% organic production and processing
   
335 3.1
Improved soil quality
   
335 3.4
Reduced ecological footprint:
   
335 3.5
The farm is financially sustainable
   
336 3.6
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


10I  know it is personal, but it does help us better understand our membership. So how old are you?
 
 
 
Answer
0%100%
Number of
Responses
Response
Ratio
18-35
   
139 40.4%
36-50
   
153 44.4%
51-70
   
47 13.6%
71 +
   
2 <1%
No Responses
   
3<1%
 Totals344100%
11I know this is personal too. It also helps us know the who, how, why, of our CSA in terms of access. Which category best reflects your household annual income?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Under $20,000.00
   
5 1.4%
$21,000 - $ 45,000.00
   
48 13.9%
$46,000.00 - $80,000.00
   
82 23.8%
$80,001.00 +
   
180 52.3%
Prefer to not answer
   
26 7.5%
No Responses
   
3<1%
 Totals344100%
12How many people are regularly eating from your kitchen?
 
Answer
0%100%
Number of
Responses
Response
Ratio
1
   
15 4.3%
2
   
127 36.9%
3-5
   
178 51.7%
5+
   
22 6.3%
No Responses
   
2<1%
 Totals344100%
Text Block:
Thank you so much for taking the time to consider these questions. Have a lovely week!