AFF, Inc. Companies Survey
1.
How long have you used any of our services or companies?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Other  
2.
Which of our companies do you use? Select all that apply.
American Fast Freight
Hawaiian Ocean Transport
Caribbean Shipping Services
American Relocation Services
Distribution Services
Project Logistics
By-Pass Mail
Other
3.
How frequently do you user our services?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
Other  
4.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
5.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Professionalism
Quality of Transportation Services
Understanding customers' needs
Sales staff
Operations Staff
Price
Value
  • Comment:

  • 500 characters left.
6.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
7.
How likely is it that you would recommend any of our services or companies to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.
Do you have any suggestions for improving our transportation services?
 

350 characters left.
9.
What is your gender?
Male
Female
Prefer not to answer
10.
Which category describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
11.
What best describes your employment status?
Employed full-time
Employed part-time
Self-employed
Not employed, but looking for work
Not employed, not looking for work
Retired
Student
Military
Homemaker
Prefer not to answer
Other  
12.
Which of the following categories best describes the industry you work in?
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Other  
13.

What is the name of the company you work for?

 

50 characters left.
14.

What is your biggest pain point in arranging transportation?

 

50 characters left.
15.

Would you like to leave a recommendation or review we can publish?

 

350 characters left.
16.
Please enter the information indicated below.

First Name:
Last Name:
Company Name:
Work Phone:
Email Address:
emailaddress@xyz.com
Postal Code: