Professional Testing Client Survey
1.
At Professional Testing it is our desire to continuously improve our level of service. Please let us know how we are doing by telling us about your most recent experience with us.

By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Company Name:
Work Phone:
Email Address:
emailaddress@xyz.com
Professional Testing's Quote/Project#:
Your Product:

2.

What type of testing did you need for your product? (you may select more than one answer)

EMC Testing- Commercial, Military, Avionics, Medical, Wireless, Integrated Circuits(IC)
Reliability & Materials Testing- HALT, HASS, ESS, Strain Gauge Services or Static Strength,Stability & Durability
Environmental & Dynamic Testing-Temperature & Humidity, Vibration & Shock, Altitude, Salt Fog, Dust, or Water Ingress
Product Safety Testing-NRTL Process Options, CB Scheme Options, CE Mark & European Union Directives, Medical Devices Directives, Machinery Directives, or Laser Evaluations
Design Consulting & Engineering Services-Design Reviews, Test Plan Development, Testing Support & Failure Mitigation or Product Development & Design
Hazardous Locations- ATEX, IECEx, Project Management
3.
How responsive was our sales team?
Extremely responsive
Very responsive
Moderately responsive
Slightly responsive
Not at all responsive
  • Comment:

  • 500 characters left.
4.

How satisfied were you with how Professional Testing met your scheduling needs?

Extremely satisfied
Very satisfied
Moderately satisfied
Slightly satisfied
Not at all satisfied
  • Comment:

  • 500 characters left.
5.

How technically proficient and knowledgeable were the Professional Testing staff? 

Extremely proficient and knowledgeable
Very proficient and knowledgeable
Moderately proficient and knowledgeable
Slightly proficient and knowledgeable
Not at all proficient and knowledgeable
  • Comment:

  • 500 characters left.
6.
If you encountered a testing failure, were you offered Design Consultation or Engineering Services to help you solve your engineering problems?
Yes
No
N/A
  • Comment:

  • 500 characters left.
7.

Was your report received within the time expected?

Yes
No
Not within the originally expected time frame,but PTI staff communicated about the delay
N/A
  • Comment:

  • 500 characters left.
8.

How satisfied were you with your report?

Extremely satisfied
Very satisfied
Moderately satisfied
Slightly satisfied
Not at all satisfied
N/A
  • Comment:

  • 500 characters left.
9.

Overall, how satisfied are you with your entire experience with Professional Testing?

Extremely satisfied
Moderately satisfied
Slightly satisfied
Neither satisfied or dissatisfied
Slightly dissatisfied
Moderately dissatisfied
Extremely dissatisfied
10.

Is there anything we could do to make your experience better in the future?

 

1000 characters left.
11.

How likely are  you to recommend Professional Testing to people you know?

Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely