The Wreath Factory Satisfaction Survey

Hello Shopper!

Thank you so much for taking the time to participate in our survey.  Your feedback is so important to us - we read every comment and try our best to accomodate every request and suggestion.  We really do!  Please make sure to complete the contact information at the end so that we may send you $5 for your next visit as a thank you!  And as part of our policy, we promise never to share your information with anyone.

Thanks again so much!

- Mike Beeck & Jeff Buser
Owners, The Wreath Factory & Otter Creek Landscape 



What sparked your most recent visit to The Wreath Factory?


Received your recent newsletter
Friend/colleague recommended the store
Saw the store front while walking or driving by
Saw your website while searching the internet
Something mentioned on Facebook
Received an email
Saw an ad in a local newspaper
Wanted something I know you sell
Just wanted to browse

Why did you visit? Please select all that apply.


To learn more about the products
To get decorating ideas and inspiration
To get gift ideas
To see the selection
To buy a specific product
To compare pricing

Did you find what you came for?  If not, please explain.


  • Comment:

  • 500 characters left.

 When you hear "The Wreath Factory," what one word comes to mind?




50 characters left.

Compared with competitors, where does The Wreath Factory rank?



Much Worse About the Same Much Better         

Almost done!



How frequently do you visit our stores? 

First time!
1 or more times a month
Every 2-3 months
Once or twice a year

Please rate your level of agreement with these statements about the store.


 True False    
The staff greeted me warmly when I arrived    
The staff was knowledgeable about the store's products    
The staff was polite and attentive to my needs    
The staff let me take my time shopping without feeling rushed    
The merchandise was attractively displayed    
The store was well organized and clean    
The store had a good variety of products    
Information about the products (size, price, etc.) was easy to find    
I got good value for the money I spent    
  • Comment:

  • 500 characters left.
Please tell us how likely you are to do each of the following
 Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely 
Refer a friend or colleague to our store
Make additional purchases at our store
Return to the store to get ideas for purchases

Overall, how would you rate your level of satisfaction with us?



Highly satisfied
Somewhat satisfied
Somewhat dissatisfied
Highly dissatisfied

And finally, what can we do to improve your experience visiting our store? 



350 characters left.

Please provide the following information to receive a $5 gift card for your next visit!  All information will be kept private.

By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Company Name:
Home Phone:
Email Address:
Address 1:
Address 2:
Postal Code: