Brooks Instrument 200

Repair Service Satisfaction Survey
1.
Please enter the information indicated below (optional).

First Name:
Last Name:
Job Title:
Company Name:
Email Address:
emailaddress@xyz.com

2.
Please enter the last RMA# you submitted to Brooks.
 

50 characters left.
3.
How satisfied are you with the format and ease of use of BrooksInstrument.com?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied       
      
  • Comment:

  • 500 characters left.
4.
How would you rate the ease of placing a repair/service order?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied       
      
  • Comment:

  • 500 characters left.
5.
How would you rate Brooks' repair services with meeting your requested delivery date?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied       
      
  • Comment:

  • 500 characters left.
6.
How satisfied are you with the availability of trained technical support personnel to help you with service issues?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied       
      
  • Comment:

  • 500 characters left.
7.
How would you rate the pricing/cost of the services for the value obtained?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied       
      
  • Comment:

  • 500 characters left.
8.
How would you rate your overall satisfaction with Brooks Instrument's repair services?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied       
      
  • Comment:

  • 500 characters left.
9.
What is your expected turn-around time for a repair?
3 days or less 5 days 10 days 15 days 20 days or more       
      
  • Comment:

  • 500 characters left.
10.
What is the single most important thing Brooks can do to increase value to you?
 

500 characters left.
11.
Is there anything else you would like us to know?
 

500 characters left.