Imperial Sprinkler Supply Customer Survey
RequiredRequired Question(s)
Required 1.

What words best describe your deliveries? 

On time
Usually on time
Sometimes on time
Never on time
Required 2.

Which branch do you normally will call or place orders with?

Anaheim
Chula Vista
Coachella
Escondido
Hesperia
Lakeside
Menifee
Mission Viejo
Ontario
Palm Desert
San Clemente
San Deigo
Santa Ana
Livermore
Santa Clara
Concord
Rancho Cordova
Required 3.

What is the percentage accuracy on your orders?

90-100%
75-90%
50-75%
50% and below
Required 4.

When working with our will call counter or having orders delivered to your job, how would you rate our customer service?

Outstanding
Good
Average
Below average
Required 5.
When working with our corporate office (i.e. billing, credit department etc.), how would you rate your experience? 

Outstanding
Good
Average
Below Average
Required 6.

What is the time frame that quotes are usually returned to you?

1 day
1-2 days
2-3 days
3-4 days
Longer than 4 days
Required 7.

How likely is it that you would recommend Imperial to someone else?

Very likely
Somewhat likely
Unlikely
Not all
Required 8.
Please rate in order the importance to you

(1 = Least)
 
Service
Inventory
Training
Location
Price
Required 9.

Overall, how satisfied are you with Imperial?

Very satisfied
Somewhat satisfied
Not satisfied
10.

Please list any questions or comments below:

 

350 characters left.
Required 11.
Is it okay to contact you?
Yes (Please complete question #12)
No
12.
Your Company Information (Optional)

By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Company Name:
Work Phone: