2017 Youth Sports Survey
1.

Please choose the program you are completing this survey for: 

NFL Flag Football
NFL Training Camp (Ages 5-18)
NFL Cheer
Youth Tennis
Basketball Skills Camp (Pre-K-4)
Jr. NBA Basketball League
F.I.R.E. Track and Field
Youth Sports Tots Camp (3-5)
Chicago Sky Girl's Basketball Camp
2.

Have you or a family member previously participated in a Rockford Park District Program, or visited a Rockford Park District facility? 

Yes
No
3.
How did you register for this activity?
Online
In-Person at Carlson Ice Arena (Perryville Road)
In-Person at the UW Health Sports Factory (Downtown)
In-Person at Washington Park Community Center (Delaware St.)
Over the Telephone
Faxed
Mailed
Other  
4.

How would you rate your experience during registration?

Excellent (5) Good (4) Average (3) Below Average (2) Poor Service (1)       
      
5.
Below is a list of reasons you may have for attending this activity.  Please choose how important these reasons were to you.
 Very Important Somewhat Important Neutral Somewhat Unimportant Not Important 
To be physically active/healthy lifestyle
Convenient Location
Cost/affordable
Convenient hours
Fun and enjoyment
To improve skills in this sport or activity.
  • Comment:

  • 500 characters left.
6.

Please rate our activity location on the following: 

 Excellent Above Average Average Below Average Poort 
General condition of park/facility (well maintained)
Cleanliness of park/facility
Safety of park/facility
Accessibility
  • Comment:

  • 500 characters left.
7.

Please rate our on-site program staff and volunteers on the following: 

 Excellent Above Average Average Below Average Poor 
Staff appearance (name tag and professionally attired for the activity)
Knowledgeable
Care and interest for all participants
Customer Service
Ability to create a fun environment
  • Comment:

  • 500 characters left.
8.
Please rate your overall customer experience from registration to program end (scale of 1 to 5).
Excellent (5) Above Average (4) Average (3) Below Average (2) Poor (1)       
      
9.

If you did not select "Excellent (5)" in the previous question, what would it take to reach a 5 rating?

 

1000 characters left.
10.

Please agree or disagree with the statements below:

 Agree Disagree    
You or your child's skills improved in this sport or activity    
You or your child had fun and enjoyed participating.    
You received the expected outcome of this program or activity.    
11.

Overall, rate the value of the Rockford Park District to you and your family.

High Value (5) (4) (3) (2) No Value (1)       
      
12.
Sign up for the Rockford Park District e-newsletter: By entering the information below, you will receive information on Rockford Park District special promotions, programs, events, classes, and news.  Privacy is important to us; therefore, we will not sell, rent or give your information to anyone.

By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Email Address:
emailaddress@xyz.com
Postal Code: