Vine & Company Customer Survey
RequiredRequired Question(s)
Required 1.
How long have you been a Vine & Company customer?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 or more years
2.
How often do you shop at Vine & Company?
Weekly or more often
2-3 Times per Month
Monthly
Every few Months
Other  
  • Comment:

  • 500 characters left.
3.
Are you aware that you can purchase our products using the Vine & Company website?
Yes
No
4.

Have you ever used the Vine & Company website to purchase any products?

Yes
No
5.
Regarding your online shopping, please rate your experience using the Vine & Company website on the following:
 Poor  Average  Excellent 
Navigation and ease of use
Ability to search for specific products
Check out and payment
  • Comment:

  • 500 characters left.
6.
How would you rate your overall level of satisfaction with your online shopping experience?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
  • Comment:

  • 500 characters left.
7.

What specific suggestions do you have regarding the Vine & Company website?

 

350 characters left.
8.
Regarding your experience at Vine & Company, how do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service experience
Professionalism
Purchase experience
Quality of products
Understanding customers' needs
  • Comment:

  • 500 characters left.
9.
How likely are you to continue shopping at Vine & Company?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
  • Comment:

  • 500 characters left.
10.
Do you have any suggestions for improvement?
 

350 characters left.
11.
What is your gender?
Male
Female
Prefer not to answer
12.
Which of the following categories describes your age?
21 - 30
31 - 50
51 - 64
65 or older
Prefer not to answer