SunLync Technical Support Survey
RequiredRequired Question(s)
Required 1.
What is your ticket number? (included in the email)
 

50 characters left.
Required 2.
How knowledgeable were the technical support representatives at our company?
Extremely knowledgeable
Very knowledgeable
Moderately knowledgeable
Slightly knowledgeable
Not at all knowledgeable
Required 3.
How quickly did the technical support representatives at SunLync help you?
Extremely quickly
Very quickly
Moderately quickly
Slightly quickly
Not at all quickly
Required 4.
How helpful were the technical support representatives at SunLync?
Extremely helpful
Very helpful
Moderately helpful
Slightly helpful
Not at all helpful
Required 5.
How many of your issues did the technical support representatives at SunLync resolve?
All of them
Most of them
About half of them
Some of them
None of them
Required 6.
Was your experience with technical support at SunLync better than you expected it to be, worse than you expected it to be, or about what you expected it to be?
Much better
Somewhat better
About what was expected
Slightly worse
Much worse
7.
Other comments about your experience with SunLync technical support, regarding this issue?
 

350 characters left.
8.
If you've like to provide a testimonial about your experience with the SunLync software and/or service, please list your comments below about how SunLync is utilized in your environment and why it is a superior salon management product.  (This may be used for our website)
 

350 characters left.