Thank you for giving us the opportunity to serve you better. Please help us by t
Thank you for giving us the opportunity to serve you better. New England Total Energy reviews all comments and concerns received from this survey. Please help us by filling out our survey. We appreciate your business and want to make sure we meet your expectations. If you have any concerns, questions or comments, we hope you will bring it to our attention so we can address the issue or reward a job well done.
 
Please fill out your contact information so we can respond to your comments.

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First Name:
Last Name:
Home Phone:
Email Address:
emailaddress@xyz.com
Address 1:
City:
State/Province
(US/Canada):
Postal Code:

How long have you been a New England Total Energy Customer?
Less than 1 year
1 year to less than 5 years
5 years to less than 10 years
10 years or more
Which department's products/services do you use? Select all that apply.
Heating Oil
Propane
Diesel Fuel
Oil or Gas Heating Equipment Installation
Air Conditioner Installation
Heating Service
AC Servie
Home Energy Audits
Generators
Other  
  • Comment:

  • 500 characters left.
Would you like more information about any of our services?
Heating Oil - Installations, Service Contracts
Propane - Gas Grills and Pool Heaters
Air Conditioning / HVAC Services
Home Energy Audits - Air Sealing and Weatherization
Diesel Fuel
Gas - Hot Water Heaters and Equipment
Generators
Do you have a service contract? If no, please explain why?
Yes
No
  • Comment:

  • 500 characters left.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Technical expertise
Technician's appearance
Price
Responsiveness / Follow up
  • Comment:

  • 500 characters left.
How likely are you to continue doing business with us? If unlikely, please let us know why.
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
  • Comment:

  • 500 characters left.
How likely is it that you would recommend us to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improving our services?
 

350 characters left.

How did you originally find New England Total Energy?  Select all that apply. 

Personal referral
Our website
Online search
Social media
Direct mail / postcard
Magazine / newspaper ads
Email
Event
Other