2017 Wellesley Square Customer Survey
1.
How long have you been a customer of Wellesley Square stores and/or restaurants?
Never
Less than 1 year
1 - 2 Years
3 - 5 Years
More than 5 years
2.

How frequently do you shop in Wellesley Square stores?

Once a week
Once a month
Once every few months
Once or twice a year
Other  
3.

Which Wellesley Square stores do you especially like?

 

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4.

How frequently do you dine in Wellesley Square restaurants?

Once a week
Once a month
Once every few months
Once or twice a year
Other  
5.

Which Wellesley Square restaurants do you especially like?

 

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6.
Overall, how would you rate your level of satisfaction with the stores and restaurants in Wellesley Square?
Very satisfied
Somewhat satisfied
Somewhat dissatisfied
Very dissatisfied
  • Comment:

  • 500 characters left.
7.

What is the #1 reason you choose to visit Wellesley Square?

 

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8.

How do we rate on the following attributes?

 Well Below Average Below Average Average Above Average Well Above Average 
Selection/variety of stores
Quality of products in the stores
Selection of restaurants
Quality of restaurants
Price
Customer service
Convenient hours
Parking
Appearances and aesthetics of buildings and the village
Making you feel welcome
9.

How can we improve Wellesley Square? Do you have any suggestions?

 

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10.

Here are a number of characteristics of Wellesley Square. Please let us know how important each is to you.

 Not all all important Not Very Important Fairly Important Very Important  
Wide variety of stores  
Wide variety of restaurants  
Quality of products and services  
Competitive prices  
Knowledgeable staff in stores  
Locally, independently owned stores  
Personal customer service  
National and regional brand-name stores  
Wellesley Square is conveniently located in MetroWest  
Outdoor shopping (instead of an indoor mall)  
11.

What promotions or special events would you like to see, and why?

 

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12.

Here are several more characteristics of Wellesley Square. Please let us know how important each is to you.

 Not all all important Not Very Important Fairly Important Very Important  
Special Wellesley Square events, like Holiday Stroll and July Jubilation  
I like to "shop local"  
Wellesley Square is referred by friends and neighbors  
Wellesley Square is a part of your community  
Awarded Best Of Boston, Best Town Center  
Your parents and grandparents (even great grandparents) shopped here  
13.

How far are you willing to travel to "shop local"?

1-2 Miles
3-4 Miles
5-6 Miles
7 Or more miles
14.

When do you prefer to do your in-store shopping (in Wellesley Square or elsewhere)? Check all that apply.

Weekdays
Weekends
Morning hours
Midday hours
Late afternoon hours
Evening hours
December holiday season
Other  
15.

What is your preferred source for information about Wellesley? Please check only two.

TheSwellesleyReport.c-
om
Hometown Weekly Newspaper
Wellesley Townsman Newspaper
Wellesley.WickedLocal-
.com
Wellesley Patch.com
Google
Other  
16.

What types of stores and restaurants would you like to see in Wellesley Square, and why?

 

350 characters left.
17.

What additional comments or suggestions do you have about Wellesley Square?

 

350 characters left.
Reminder: all of your information and your answers are confidential.

We periodically send emails to customers with news of events and special promotions.
 
18.

Would you like to receive our non-annoying, infrequent emails?

Yes
No
19.
Please enter the information indicated below.

First Name:
Last Name:
Email Address:
emailaddress@xyz.com
Postal Code:

20.

Your gender:

Female
Male
21.

Your age:

18-24
25-34
35-44
45-54
55-65
65+