WebTrac Online Registration Survey
RequiredRequired Question(s)
Required 1.

How satisfied are you with our new WebTrac online registration website?

Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied       
      
Required 2.
How did you learn of our website? Select all that apply. 
Email
Friend/colleague
The Playbook Activity Guide
Employees
Navigated from PlayPensacola.com
Navigated from CityofPensacola.com
Other  
3.
How frequently do you use our services?
Daily
Weekly
Monthly
Quarterly
Annually
Required 4.
How do we rate on the following attributes?
 Poor Fair Good Very Good Excellent N/A 
Ease of navigation
Program offerings
Completing the payment process
Updating household information
Customer support
Meeting your needs
  • Comment:

  • 500 characters left.
5.
How likely are you to use our WebTrac online registration system again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
6.
How likely is it that you would recommend this service to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
7.

How does our website compare to the websites of companies offering similar products or services?

Well above average
Above average
Average
Below average
Well below average
Don't know
8.
Do you have any suggestions for improving our services?
 

350 characters left.
9.
What is your gender?
Male
Female
Prefer not to answer
10.
Which category describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer