Roger Scott Tennis Center Customer Satisfaction Survey
RequiredRequired Question(s)
Required 1.

Are you a City of Pensacola resident?  

yes
no
2.
How frequently do you use our services?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
Required 3.

Please rate the following facility attributes. 

 Poor Fair Good Very Good Excellent N/A 
Quality of Tennis Courts
Tennis Court Lighting
Court Availability
Court Reservation System
Tennis Pro Shop
Tennis Center Staff
Pro Staff and Instructors
Concessions/Food & Beverage
Required 4.
How do we rate on the following program attributes?
 Poor Fair Good Very Good Excellent N/A 
Private Coaching
Group Coaching
Adult Clinics
Juniors Clinics
Kids Night Out
Fin Play & Mixers
USTA Region 1 Tennis
Summer Camps
  • Comment:

  • 500 characters left.
Required 5.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
6.
Do you have any suggestions for improving our services?
 

350 characters left.
7.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.
How likely is it that you would recommend our services to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
9.

How did you hear about us?

PlayPensacola.com
Activity Guide
Search Engine (Google, Bing, Yahoo, etc)
Social Media (Facebook, Twitter, Instagram)
Friend or Family (Word of Mouth)
Newspaper
Magazine
Radio
TV
Other  
10.
What is your gender?
Male
Female
Prefer not to answer
11.
Which category describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer