Swimming Pools Customer Satisfaction Survey
RequiredRequired Question(s)
Required 1.

Please select the facility you are rating today.

Hunter Pool
Roger Scott Pool
2.
How frequently do you use our services?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
Required 3.

Please rate your experience today based on the following criteria. 

 Strongly Agree Agree Neutral Disagree Strongly Disagree N/A 
Swimming pool is clean and well maintained.
Staff are friendly and efficient.
Pool supervision makes me feel safe.
Scheduled open swim times meet my schedule.
I received a good value for my money.
Overall the facility is enjoyable to use.
Required 4.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
5.
Do you have any suggestions for improving our services?
 

350 characters left.
6.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
7.
How likely is it that you would recommend our services to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.

How did you hear about us?

PlayPensacola.com
Activity Guide
Search Engine (Google, Bing, Yahoo, etc)
Social Media (Facebook, Twitter, Instagram)
Friend or Family (Word of Mouth)
Newspaper
Magazine
Radio
TV
Other  
9.
What is your gender?
Male
Female
Prefer not to answer
10.
Which category describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer