Overall Survey Results:


Tennis and Pickleball Center at Steamboat Springs Survey


1What type of user are you? 
 
Answer
0%100%
Number of
Responses
Response
Ratio
Permanent resident of Steamboat Springs
   
149 61.5%
Permanent resident of Routt County but live outside Steamboat
   
27 11.1%
Property owner in Routt County but not a permanent resident
   
49 20.2%
Visitor to Steamboat Springs
   
13 5.3%
No Responses
   
41.6%
 Totals242100%
2Required What activities do you and your family members participate in at the Center? (Check all boxes that apply)
 
Answer
0%100%
Number of
Responses
Response
Ratio
Adult Tennis
   
109 42.0%
Junior Tennis
   
22 8.4%
Pickleball
   
164 63.3%
Don't participate but care about the Tennis Center
   
2 <1%
 Totals259100%

3Required How often do you or your family use the Center?
 
Answer
0%100%
Number of
Responses
Response
Ratio
5 or more times per week
   
27 11.1%
3 to 4 times per week
   
94 38.8%
1 to 2 times per week
   
86 35.5%
Once per month
   
17 7.0%
Once or twice per year
   
17 7.0%
My family and I do not use the Tennis Center
   
1 <1%
No Responses
 
00.0%
 Totals242100%

4Please rank the factors that most influence your use of the Center.
 
 1 = Not Applicable , 2 = Neutral , 3 = Somewhat Important , 4 = Important , 5 = Very Important
Answer
12345
Number of
  Responses
Rating
Score*
Playing time allowed by my medallion or package
   
211 1.8
Court rental cost
   
221 3.2
Timing and availability of programs
   
225 3.6
Timing and availability of drills
   
220 3.2
Leagues/Ladders and other organized play
   
216 3.0
Availability of open courts for unorganized play
   
229 3.7
Social events and help setting up matches
   
215 2.7
Helpfulness of staff
   
223 4.1
Friendly and inviting place to meet friends and be active
   
228 4.2
Open Play or Drop-in Play
   
229 4.0
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


5Are you able to find tennis and/or pickleball drills that suit your needs?. 
 
Answer
0%100%
Number of
Responses
Response
Ratio
Can always find a drill that suits my need
   
64 25.1%
Can find a drill most of the time that suits my needs
   
83 32.6%
Have difficulty finding a drill that suits my needs at the time I want
   
41 16.1%
Not interested in drills
   
44 17.3%
 Totals254100%

6Required How important are the outdoor clay courts?
 
 1 = Not Important , 2 = Slightly Important , 3 = Somewhat Important , 4 = Important , 5 = Very Important
12345
Number of
  Responses
Rating
Score*
   
242 2.2
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


7Required How best can the Center accommodate Tennis, Pickleball and other Sports? (Click all that apply)
 
Answer
0%100%
Number of
Responses
Response
Ratio
Doing a great job with Tennis, Pickleball and other sports - Don't change anything
   
31 12.0%
Don't agree with multi-use at the Center
   
2 <1%
It's good now but it would be much better with dedicated Indoor Pickleball courts in a building expansion that would leave all existing tennis courts
   
144 55.8%
If there is not room for the indoor Pickleball court expansion, two existing outdoor tennis courts should be converted to dedicated indoor Pickleball courts.
   
129 50.0%
Don't have an opinion
   
12 4.6%
Other
   
7 2.7%
 Totals258100%

8How do you rank adult instruction at the Center?
 
 1 = Poor , 2 = Not Satisfactory , 3 = Satisfactory , 4 = Good , 5 = Very Good , 6 = Excellent
123456
Number of
  Responses
Rating
Score*
   
209 5.0
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


9How do you rank the junior tennis instruction at the Center?
 
 1 = Poor , 2 = Not Satisfactory , 3 = Satisfactory , 4 = Good , 5 = Very Good , 6 = Excellent
123456
Number of
  Responses
Rating
Score*
   
99 5.1
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


10How would you rate the management of leagues, open play, and special events?
 
 1 = Poor , 2 = Not Satisfactory , 3 = Satisfactory , 4 = Good , 5 = Very Good , 6 = Excellent
123456
Number of
  Responses
Rating
Score*
   
212 4.7
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


11How do you rank the front desk in terms of service?
 
 1 = Poor , 2 = Not Satisfactory , 3 = Satisfactory , 4 = Good , 5 = Very Good , 6 = Excellent
123456
Number of
  Responses
Rating
Score*
   
236 4.9
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


12Rank the factors that would influence you to use the Center more.
 
 1 = Not Applicable , 2 = Negative Affect , 3 = Neutral Affect , 4 = Somewhat Important , 5 = Important , 6 = Very Important
Answer
123456
Number of
  Responses
Rating
Score*
More men's doubles leagues or other organized doubles play for men
   
177 2.2
More women's doubles leagues or other organized doubles play for women
   
180 2.8
More men's singles leagues or other organized singles for men
   
168 1.7
More women's singles leagues or other organized singles for women
   
168 2.1
More programs for juniors
   
170 1.8
More tournaments
   
175 2.8
More social events
   
179 3.1
Reduced court rental fees
   
190 3.9
Reduced medallion/ package prices
   
173 2.7
More open play or drop in opportunities
   
204 4.3
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


13Please rank the following properties of the Center.
 
 1 = Poor , 2 = Below Average , 3 = Average , 4 = Above Average , 5 = Excellent
Answer
12345
Number of
  Responses
Rating
Score*
Locker Rooms
   
211 2.9
Outdoor Hard Courts
   
175 3.9
Outdoor Clay Courts
   
152 3.7
Indoor Courts
   
206 3.9
Pro Shop
   
203 3.4
Facility Cleanliness
   
213 3.8
Outdoor Pickleball Courts
   
203 4.3
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


14Please offer an overall assessment of your recent experience at the Center.
 
 1 = Poor , 2 = Not Satisfactory , 3 = Satisfactory , 4 = Good , 5 = Very Good , 6 = Excellent
123456
Number of
  Responses
Rating
Score*
   
228 5.2
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


15Required What improvements or additions would you like to see at the Center in 2019 and beyond?
 
 Number of
Responses
  242
16Why do you feel the new Tennis and Pickleball Endowment Fund is important to the future of the Center at Steamboat?
 
 Number of
Responses
  135
17What are your feelings on the importance of the Steamboat Tennis Association and the Steamboat Springs Pickleball Association in their partnership with the Center?
 
 Number of
Responses
  142
18What is the best form of communication and notice of play opportunities?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Email from the Center
   
176 69.2%
Email from SSPA
   
121 47.6%
Email from STA
   
25 9.8%
steamboat10s.com
   
22 8.6%
sspa.club
   
39 15.3%
steamboattennisassoci-
ation.org
   
5 1.9%
Notices posted at the Center
   
27 10.6%
Word of mouth
   
14 5.5%
I don't receive notices
   
5 1.9%
Other
   
7 2.7%
 Totals254100%

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