Bend Elks Fan Experience Survey
RequiredRequired Question(s)
Required 1.

How satisfied were you with game experience in the 2018 season?

Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied       
      
  • Comment:

  • 500 characters left.
Required 2.

How would you rate your experiences with our staff?

 Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied 
Ticket Window Attendants
Front Gate Attendants
Food & Beverage Staff
Ushers & Roving Staff
On Field Staff
Parking Lot Staff
Rite Aid Parking Lot Staff
  • Comment:

  • 500 characters left.
Ticketing
 
Required 3.
Which of the following statements best describes you?
I am a season ticket holder.
I buy bulk GA so I can come whenever I want.
I come to games when I am invited by friends, family, coworkers, etc.
I buy single-game tickets as desired.
Other  
Required 4.

Which of these statements best apply to you? Select all that apply. 

I come to games based on day of the week that the game is played.
I come to games based on my availability at night.
I come to games based on teams the Elks are playing.
I come to games based on promotional giveaway that night.
I come to games based on weather.
I come to games based on beer/wine discounts that night.
I come to games based on food discounts that night.
I come to game based on merchandise discounts that night.
Other  
  • Comment:

  • 500 characters left.
5.

How was your experience buying tickets?

 Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied 
Walking up to the gate the night of
In person at the Bend Fieldhouse
By calling in to the Bend Fieldhouse
Online from a computer
Online from a mobile device
  • Comment:

  • 500 characters left.
6.

How many games did you go to in the 2018 season?

1
2 - 5
6 - 10
10 - 15
16+
Every game
I did not attend any games last year.
I did not attend any games last year, but listened or watched online.
Other  
7.
When I come to Elks games I am usually with _______?
Friends
Family
Grandchildren
Myself
Significant Other
Coworkers
Other  
  • Comment:

  • 500 characters left.
Promotions/Social Media
 
8.
What social media platforms do you follow Bend Elks on? Select all that apply.
Facebook (Bend Elks Baseball Club)
Twitter (@BendBaseball)
Instagram (@BendElksBaseball)
Vinnie the Elk on Twitter (@VinnieTheElk)
I have one or more of the social media accounts listed, but do not follow the Bend Elks.
I do not have any social media accounts listed.
9.

Rank the following items in order of importance of what you would look for when following the Bend Elks social media accounts. 


(1 = Most Important)
 
Discounts off food and beverage
Discounts off tickets
Discounts off merchandise
Time-sensitive promotional offers
Interactive prize drawings
Behind the scenes look at Elks players
Behind the scenes look at Elks front staff
Photos and recaps of community events including the Elks
Scores, stats, and info regarding other WCL teams
Scores, stats, and info regarding the Elks
Required 10.

What ideas below would you be most interested in if the Elks hosted a themed night at the ball park? Select as many as apply.

Irish Night
Canada Night
80's Night
Halfway to Christmas Night
Hunter's Night
Superhero Night
A theme wouldn't affect my decision to come to a game
University of Oregon Night
Oregon State Night
Carnival Night
Other  
11.

What radio station do you listen to most?

99.7FM The Bull
98.3FM The Twins
104.1FM The Peak
107.7FM The Beat
101.7FM The Adult Alternative
102.9FM KSJJ
94.1FM Power 94
100.1FM KBND News Talk
940AM ESPN
Other  
12.

Does hearing a radio commercial make you want to go to a Bend Elks game?

Yes
No
Other  
Required 13.

How are you reminded about upcoming games?


Radio Commercials
Facebook
Twitter
Pocket Schedules
Magnet Schedules
TV Commercials
Other  
Concessions
 
Required 14.

Please indicate your level of satisfaction of the following:

 Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied 
Price
Food Options
Beer Options
Speed of Concessions
Stadium Cleanliness
Customer Service
  • Comment:

  • 500 characters left.
15.

What current food offerings would you like to see modified or new items added?


 

350 characters left.
16.

Do you have any suggestions on how to move the main concessions line more efficiently?

 

1000 characters left.
Required 17.

Would you be willing to pay a 10% delivery fee to have food delivered to or near you (if sitting in GA)? You would order on your phone and get a notification when the food is on its way.

Yes
No
  • Comment:

  • 500 characters left.
2019 All Star Game
 
Required 18.
What would draw you to come to a WCL Home Run Derby?

(1 = Most Important)
 
Having a "Local's Home Run Derby" winner in the competiton
Fireworks after the competition
Having Domingo Ayala at the or in the competiton
Concert after the competiton
If the event was free
  • Comment:

  • 500 characters left.
19.

Would you want to purchase WCL All Star Game merchandise?

Yes
No
  • Comment:

  • 500 characters left.
20.

Is there anything special you would want to have happen with the WCL Home Run Derby?

 

350 characters left.
21.

Is there anything special you would want to have happen with the WCL All Star Game?

 

1000 characters left.
Merchandise
 
22.

What style of hat do you most prefer?

Fitted
Snapback
Adjustable strap and buckle
23.

How satisfied were you with the Bend Elks apparel sold at the games during the 2018 season?

If very dissatisfied or somewhat dissatisfied, why were we unable to meet your expectations?

Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied       
      
  • Comment:

  • 500 characters left.
Required 24.
Please rate each apparel item as you would not, possibly, or definitely buy. 
 Would Not Buy Possibly Buy Definitely Buy   
Crew Neck Sweatshirt   
Hooded Sweatshirt   
1/2 Zip Sweatshirt   
Long Sleeve Dry-Fit Shirt   
Long Sleeve Cotton Shirt   
Short Sleeve Dry-Fit Shirt   
Short Sleeve Cotton Shirt   
3/4 Sleeve Shirt   
Tank Top   
Polo   
  • Comment:

  • 500 characters left.
Required 25.
Please rate each Bend Elks logo item as you would not, possibly, or definitely buy. 
 Would Not Buy Possibly Buy Definitely Buy   
Seat Cushion   
Portable Charger   
License Plate Frame   
Bend Elks Baseball and Pen for autographs   
Blanket   
Bend Elks Flag   
  • Comment:

  • 500 characters left.
26.

What type of merchandise items would you like to see in our team store?

 

350 characters left.
Miscellaneous
 
27.

Do you listen to games or watch online when you cannot attend games or they are away?

Yes
No
  • Comment:

  • 500 characters left.
28.

Would you be interested in a Bend Elks Kids Club?

Yes
No
  • Comment:

  • 500 characters left.
29.

Is there any other comments, questions, or suggestions you would like to leave?

 

1000 characters left.
Demographic
 
Required 30.

What is your age group?

Under 18
18 - 20
21 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 and older
Required 31.

What is your gender?

Male
Female
Required 32.
What is your household like? Select all that apply.
I am single.
I have a long term significant other.
I am married.
I have one young child (12 and under).
I have one older child (13 and older).
I have 2 or 3 young children (12 and under).
I have 2 or 3 older children (13 and older).
I have 4 or more young children (12 and under).
I have 4 or more older children (13 and older).
Other  
33.
What is your employment? Select all that apply.
I am unemployed.
I am a student
I am a stay-at-home parent.
I work 35 hours or less per week.
I work 35 hours or more per week.
I am retired.
Other  
34.
Thank you for completing our survey! 

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