Erie Shore Landing Customer Experience Survey
1.
How long have you eaten at Erie Shore Landing?
Less than 1 month
1 month to 6 months
6 months to 1 year
1 year to 3 years
3 or more years
Other  
2.
Which of our products do you purchase? Select all that apply.
Coffee/Tea/Beverages
Baked Goods
Salads
Sandwiches, Paninis, Wraps
Ice Cream
Printing/Mailing
  • Comment:

  • 500 characters left.
3.
How frequently do you purchase from us?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
4.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
5.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Professionalism
Quality of food
Understanding customers' needs
Sales staff
Price
  • Comment:

  • 500 characters left.
6.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
7.
How likely is it that you would recommend our products to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.
Do you have any suggestions for improving our menu or overall atmosphere?
 

350 characters left.
9.
What is your gender?
Male
Female
Prefer not to answer
10.
Which category describes your age?
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
11.
What best describes your employment status?
Employed full-time
Employed part-time
Self-employed
Not employed, but looking for work
Not employed, not looking for work
Retired
Student
Military
Homemaker
Prefer not to answer
Other  
12.
Which of the following categories best describes the industry you work in?
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Other  
13.
Which category best describes your annual income?
Under $15,000
$15,000 - $29,999
$30,000 - $44,999
$45,000 - $59,999
$60,000 - $74,999
$75,000 - $89,999
$90,000 or more
Prefer not to answer