Flagler Hospital Outpatient Lab Satisfaction Survey
RequiredRequired Question(s)
 

We want to hear from you!

At Flagler Hospital, our mission is to provide the best patient experience with the best staff. We appreciate your taking some time to give us your feedback about your experience in our outpatient laboratory. Your comments will help us identify areas for improvement and ensure we are delivering the best in service excellence and safety with every patient, every time.  
 
Required 1.

Staff was courteous and greeted me in a professional manner. 

Excellent
Good
Fair
Poor
Required 2.

My waiting time in the lab was acceptable. 

Excellent
Good
Fair
Poor
Required 3.

The lab employee(s) introduced his/herself and explained their role in my care. 

Excellent
Good
Fair
Poor
Required 4.

The phlebotomist washed their hands or used sanitizer before putting on gloves and after removing gloves.  

Yes
No
5.

The phlebotomist expressed concern for my comfort and well-being during my blood draw. 

Excellent
Good
Fair
Poor
Required 6.

The phlebotomist labeled your samples in front of you.   

Yes
No
Required 7.

The lab employee(s) answered my questions and thanked me for using Flagler laboratory services. 

Excellent
Good
Fair
Poor
Required 8.

Overall, how would you rate your experience at the outpatient laboratory? 

Excellent
Good
Fair
Poor