Mayphil Customer Satisfaction Survey
RequiredRequired Question(s)
1.
Please enter the information indicated below so that we may contact you if required

By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Company Name:
Email Address:
emailaddress@xyz.com

Required 2.

Which Mayphil location are you based in?

Afghanistan
Kyrgyzstan
Lebanon
The Maldives
Mongolia
Pakistan
Sri Lanka
Tajikistan
Turkmenistan
Uzbekistan
Required 3.
How long have you used our products and/or services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Required 4.
Which of our products do you use? Select all that apply.
Engines
Parts
Product Support
Warranty service
Diesel Engine Oil
Other  
Required 5.
Which service did you receive from us most recently?
Engine sales
Parts sales
Service work
Warranty work
Technical support
Other  
  • Comment:

  • 500 characters left.
Required 6.
How would you rate your level of satisfaction with us during this most recent transaction?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
  • Comment:

  • 500 characters left.
Required 7.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Professionalism
Quality of products and services
Understanding customers' needs
Sales staff
Price
Delivery times
Technical knowledge
Response time
  • Comment:

  • 500 characters left.
Required 8.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
  • Comment:

  • 500 characters left.
Required 9.
How likely is it that you would recommend Mayphil?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Required 10.
How can we improve our service to you?
 

350 characters left.
We thank you for taking the time to answer these questions - your feedback is important to us to ensure our continuous improvement and your customer experience.

Best Regards,