FASTPIX Client Satisfaction Survey
1.
How long have you been a FASTPIX client?
I am a new client
Several years
Over five years
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  • 500 characters left.
2.
How often do you use our services?
 Don't Use Daily Weekly Monthly Quarterly 
Everytime I have a new listing
When a listing is not moving and I need better photography
High end properties
If Drone/Aerials or MATTERPORT 3D is required
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  • 500 characters left.
3.
How do you order a FASTPIX photography session?
I call or text Susan directly
Online - I love being able to book on the website
Email communication with Susan directly
Other  
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  • 500 characters left.
4.
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
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  • 500 characters left.
5.
How does FASTPIX rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service experience
Professionalism
Quality of service
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  • 500 characters left.
6.
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
7.
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
9.
Do you have any suggestions for improvement?
 

350 characters left.