Enchanted Rock & Landscape Supplies Survey
1.
How long have you used our products?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
2.
Which of our products do you use? Select all that apply.
Beach Pebbles
Crushed Stone
Mulch
River Rock
Sand
Soil
Cement
Landscape Tools
Stone (Boulders, Flagstone, Limestone, Quarry Blocks)
None of the Above
Other  
3.
How frequently do you purchase from us?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
4.
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
5.
How do we rate on the following attributes?
 Well Below Average Below Average Average Above Average Well Above Average 
Customer service
Professionalism
Quality of products
Understanding customers' needs
Sales staff
Price
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6.
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
7.
How likely is it that you would recommend our products to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
8.

How satisfied are you with our website?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
9.

How did you learn of our website? Select all that apply.
Surfing the web
Friend/colleague
Employees
Company materials
Media
Other  
10.

On your last visit, what was your primary reason for visiting our website?
Seeking product information
Seeking contact information
Seeking company information
Purchase product
Other  
11.

On the basis of this website, how comfortable are you doing business with Enchanted Rock & Landscape Supplies?
Very comfortable
Somewhat comfortable
Neutral
Somewhat uncomfortable
Very uncomfortable