Desert Foothills Library Survey

The Board of Directors of the Desert Foothills Library is updating the long range plan that will guide the future of the library.  In order for the plan to reflect your ideas and interests, we ask that you take a few minutes to fill out this survey.

 
1.

Are you aware that the Desert Foothills Library is a 501 (c) 3 non-profit organization that relies on funding from donations and grants? 

Yes
No
2.

How often do you visit the Library? 

Once or more per week
Once or more per month
Once or more per year
Seldom/never
  • Comment:

  • 500 characters left.
3.

When you visit the Library, what is the primary reason for your visit? 

Library books or other materials
Library programs for adults
Library programs for children
Chapter2 Bookstore
Passport office
To use a computer
Tech assistance
Free wi-fi
To use a study room or quiet area
Other  
  • Comment:

  • 500 characters left.

Questions 4 through 24 address specific services provided to Library customers. Please indicate which of the following Library services you use, and how satisfied you are with the service.

 
4.


Library website. 

Very satisfied
Satisfied
Needs improvement
Not applicable/not used
Other  
  • Comment:

  • 500 characters left.
5.


Online Library catalog. 

Very satisfied
Satisfied
Needs improvement
Not applicable/not used
Other  
6.


How often do you search the online Library catalog for a book/DVD/etc? 

Daily
Once or more per week
Once or more per month
Once or more per year
Seldom/never
7.


eBook and eAudio Book collection. 

Very satisfied
Satisfied
Needs improvement
Not applicable/not used
Not aware
Other  
8.


How often do you use the eBook/eAudio Book collection? 

Daily
Once or more per week
Once or more per month
Once or more per year
Seldom/never
Other  
9.


Library Books for Adults - Fiction. 

Very satisfied
Satisfied
Needs improvement
Not applicable/not used
  • Comment:

  • 500 characters left.
10.


Library Books for Adults - non-fiction. 

Very satisfied
Satisfied
Needs improvement
Not applicable/not used
  • Comment:

  • 500 characters left.
11.


Library collection for Homeschooling. 

Very satisfied
Satisfied
Needs improvement
Not applicable/not used
  • Comment:

  • 500 characters left.
12.


Library books/DVDs for children. 

Very satisfied
Satisfied
Needs improvement
Not applicable/ not used
  • Comment:

  • 500 characters left.
13.


Library books for young adults/teens. 

Very satisfied
Satisfied
Needs improvement
Not applicable/not used
  • Comment:

  • 500 characters left.
14.


DVD collection 

Very satisfied
Satisfied
Needs improvement
Not applicable/not used
  • Comment:

  • 500 characters left.
15.


Audio book collection. 

Very satisfied
Satisfied
Needs improvement
Not applicable/not used
  • Comment:

  • 500 characters left.
16.


Public computers. 

Very satisfied
Satisfied
Need improvement
Not applicable/not used
  • Comment:

  • 500 characters left.
17.


Magazines/newspapers. 

Very satisfied
Satisfied
Needs improvement
Not applicable/not used
  • Comment:

  • 500 characters left.
18.


Do you use research databases on the Library website? 

Yes
No
Not aware
19.


Which research databases on the Library website do you use? 

Arizona Memory Project
Rocket Languages
Britannica Library
A to Z World Food
A to Z World Travel
A to Z The USA
Ancestry.com
Learning Express Library
Medline Plus
NoveList Plus
Not applicable/not used
Other  
20.


Study rooms/study tables 

Very satisfied
Satisfied
Need improvement
Not applicable/not used
  • Comment:

  • 500 characters left.
21.


Library programs for adults. 

Very satisfied
Satisfied
Need improvement
Not applicable/not attended
  • Comment:

  • 500 characters left.
22.


Are there any areas of potential programming for adults that you would like to see added? 

 

350 characters left.
23.


What programs for adults would you like to see increased? You may select multiple choices.

Art
Crafts
Culinary
Discussion groups
Exercise
Financial
Health
Languages
Literary
Music
Support
Technology
Not applicable/not used
Other  
  • Comment:

  • 500 characters left.
24.


Are there any types of programming, speakers, etc., that the Library could provide in support of the LGBTQ Community?  

 

350 characters left.
25.


Library programs for children. 

Very satisfied
Satisfied
Need improvement
Not applicable/not used
  • Comment:

  • 500 characters left.
26.


Are there any areas of potential programming for children that you would like to see added? 

 

350 characters left.
27.


What programs for children would you like to see increased? You may select multiple choices. 

Character visits
Crafts
Culinary
Gaming
Homeschooling
Languages
STEAM
Story times
Not applicable/not used
Other  
  • Comment:

  • 500 characters left.
28.


How do you like to be notified about programs at the Library? You may select multiple choices. 

Email newsletter
Newspaper ads/editorial
Printed monthly brochure
Social media
Website
Other  
  • Comment:

  • 500 characters left.
29.


The Library is often involved in outreach initiatives such as school visits and the new book club we are facilitating at the Holland Center. Are there any additional outreach activities which you would like to see undertaken in the community? Please list below. 

 

350 characters left.

Please answer these questions about Chapter 2 Bookstore.

 
30.


Are you aware that there is a used bookstore (Chapter 2) inside the Library? 

Yes
No
31.


Have you ever shopped in Chapter 2 Bookstore? 

Yes
No
Other  
32.


How often do you visit the Chapter 2 Bookstore? 

Once or more a week
Once or more a month
Once or more a year
Only during the monthly sale
Not applicable/not used
Other  
33.


Is there any other merchandise you would like to see for sale in the Chapter 2 Bookstore? 

 

350 characters left.
34.


How do you feel about the customer service that the volunteers provide in the Chapter 2 Bookstore? 

Very positive
Positive
Negative
Very negative
No opinion
Not applicable/not used
  • Comment:

  • 500 characters left.
Please answer these questions about customer service.

 
35.


How do you feel about your interaction with the volunteers and staff at the circulation desk? 

Very positive
Positive
Negative
Very negative
No opinion
Other  
  • Comment:

  • 500 characters left.
36.


Would you be in favor of the installation of a self-checkout machine to supplement the circulation desk? 

Yes
No
  • Comment:

  • 500 characters left.
37.


How do you feel overall about customer service at the Library? 

Very positive
Positive
Negative
Very negative
No opinion
  • Comment:

  • 500 characters left.
Now please answer a few questions about yourself.

 
38.


In which zip code do you live? 

85331
85377
85266
85262
85086
85085
85255
Other  
39.


What is your age group? 

Under 20
21 - 40
41 - 55
56 - 64
65 - 75
76 and over
Prefer not to answer
40.


What is your gender? 

Male
Female
Prefer not to answer
41.


Do you identify as part of the LGBTQ Community?

Yes
No
42.


What is your ethnicity? 

White
Black or African American
Asian/Pacific Islander
Hispanic or latino
Native american
Prefer not to answer
Other  
43.


Do you have children aged 16 and under at home? 

Yes
No
44.


Do your children aged 16 and under have Library cards. 

Yes
No
Not applicable
THANK YOU. We appreciate your participation in the survey. Please submit by clicking "finish". Please only complete the survey once.