Overall Survey Results:


Ridgeview Country Club Member Survey


1Required How many years have you been a member at RCC?
 
Answer
0%100%
Number of
Responses
Response
Ratio
1-5
   
83 39.7%
6-10
   
49 23.4%
11-15
   
19 9.0%
16 and above
   
58 27.7%
No Responses
 
00.0%
 Totals209100%
2Required What is your current membership classification?
 
Answer
0%100%
Number of
Responses
Response
Ratio
Social
   
11 5.2%
Junior (18-23)
 
0 0.0%
Associate Single (24-34)
   
31 14.8%
Associate Family (24-34)
   
19 9.0%
Single (35 & above) Stockholder
   
73 34.9%
Family (35 & above) Stockholder
   
75 35.8%
No Responses
 
00.0%
 Totals209100%
3Required How often do you play golf at RCC?
 
Answer
0%100%
Number of
Responses
Response
Ratio
1-3 times per month
   
34 16.2%
1-2 times per week
   
108 51.6%
3-5 times per week
   
62 29.6%
6 or more times per week
   
5 2.3%
No Responses
 
00.0%
 Totals209100%
4Required Please indicate your feelings about these items related to the golf course:
 
 1 = well above average , 2 = above average , 3 = average , 4 = below average , 5 = well below average
Answer
12345
Number of
  Responses
Rating
Score*
Overall condition
   
209 2.1
Tee boxes
   
209 2.8
Greens
   
209 1.7
Fairways
   
209 2.7
Rough
   
209 2.6
Bunkers
   
209 1.5
Water hazards
   
209 2.5
Cart paths
   
209 1.8
Trees/Tree placement
   
209 2.5
Signage/Yardage markings
   
209 2.5
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


5Required Please indicate your feelings about these items related to the golf course, continued:
 
 1 = well above average , 2 = above average , 3 = average , 4 = below average , 5 = well below average
Answer
12345
Number of
  Responses
Rating
Score*
Course availability
   
209 2.0
Pace of play
   
209 2.2
Practice areas
   
209 2.9
Landscaping/ Aesthetics
   
209 2.4
Quality of maintenance
   
209 2.1
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


6Required Please indicate your feelings about these items related to the Clubhouse/ Buildings & Grounds:
 
 1 = well above average , 2 = above average , 3 = average , 4 = below average , 5 = well below average
Answer
12345
Number of
  Responses
Rating
Score*
Parking
   
209 2.8
Outside decor of building
   
209 2.7
Front deck
   
209 3.3
Back deck
   
209 1.7
Landscaping around the building
   
209 2.5
Interior decor
   
209 2.5
Bathrooms
   
209 2.1
Locker rooms
   
209 1.7
Tables & Chairs
   
209 2.5
Bar & Dining areas
   
209 2.3
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


7Required Please indicate your feelings about these items related to Food & Beverage:
 
 1 = well above average , 2 = above average , 3 = average , 4 = below average , 5 = well below average
Answer
12345
Number of
  Responses
Rating
Score*
Food quality
   
209 1.7
Menu variety
   
209 2.2
Weekly features
   
209 1.9
Consistency of food
   
209 1.8
Food preparation & appearance
   
209 1.8
Speed of order fulfillment
   
209 1.9
Accuracy of receipt
   
209 2.0
Beer variety
   
209 2.1
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.
8Required Please indicate your feelings about these items related to F & B, continued:
 
 1 = well above average , 2 = above average , 3 = average , 4 = below average , 5 = well below average
Answer
12345
Number of
  Responses
Rating
Score*
Liquor variety
   
209 2.1
Wine variety
   
209 2.4
Cost of beverages
   
209 2.6
Beverage cart service
   
209 2.5
Service staff attentiveness
   
209 1.5
Cost of food
   
209 2.6
Service staff knowledge of menu/bar
   
209 1.8
Hours of operation
   
209 2.2
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


9Required Please indicate your feelings about these items related to Communication & Technology:
 
 1 = well above average , 2 = above average , 3 = average , 4 = below average , 5 = well below average
Answer
12345
Number of
  Responses
Rating
Score*
Overall website
   
209 2.4
Website content
   
209 2.4
Weekly email blast
   
209 2.0
Special event information
   
209 2.1
Timeliness of information
   
209 2.0
Able to contact RCC by phone
   
209 1.9
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.
10Required Please indicate your feelings about these items related to Communication & Technology, continued:
 
 1 = well above average , 2 = above average , 3 = average , 4 = below average , 5 = well below average
Answer
12345
Number of
  Responses
Rating
Score*
Staff availability to solve a problem
   
209 1.7
Response time to a request
   
209 1.8
Membership directory
   
209 2.2
Clarity of monthly statement
   
209 2.5
Accuracy of monthly statement
   
209 2.4
Overall RCC communication to members
   
209 1.9
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


11Required Please indicate your feelings about these items related to the Overall Operations:
 
 1 = well above average , 2 = above average , 3 = average , 4 = below average , 5 = well below average
Answer
12345
Number of
  Responses
Rating
Score*
Value of RCC membership
   
209 2.1
Family friendly
   
209 1.7
Rules & policies
   
209 2.0
Enforcement of rules & policies
   
209 2.3
Staff professionalism
   
209 1.5
Staff attentiveness to your needs
   
209 1.4
*The Rating Score is the weighted average calculated by dividing the sum of all weighted ratings by the number of total responses.


12Over the past few years with member support of our Annual Capital Improvements Raffle, RCC has been able to undertake many new upgrades.  Each year brings new opportunity with regard to needs and wants.  RCC would like your thoughts on the improvements you would like to see.  Please list the projects your would prioritize concerning:Golf course:Buildings & Grounds (outside the Clubhouse):Locker Rooms/Dining Areas (inside the Clubhouse):
 
 Number of
Responses
  113
13Please list any other comments you may have about RCC, not addressed in the preceding questions:
 
 Number of
Responses
  49
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