Lynchburg Region Consumer Confidence and Impact Survey
Progress: 
 
Dear Lynchburg Region,

We understand that both living and operating a business during this time has been uniquely challenging. As our region looks to recover safely, the Lynchburg Regional Business Alliance wants to know your areas of deepest concern. Thank you for your participation in this survey to help us understand the plans you have as both customers and business owners. Please reach out to us if there is any way we may help.
 
Please enter the information indicated below. This section is completely optional.

By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Company Name:
Work Phone:
Email Address:
emailaddress@xyz.com
Address 1:
Address 2:
City:
State/Province
(US/Canada):
Postal Code:

Which of these factors would influence your comfort level to go into a business?

 Strongly Disagree Disagree Neutral Agree Strongly Agree 
Confidence with the business owner
Employees wearing masks and gloves
Open door or no touch entry into the business
Employees sanitizing commonly touched items (door handles, counters, tables, etc.)
Plexiglass and plastic barriers
The type of business
The size of the business
Posting of safety and health practices
Sanitizers available for your use
The number of customers inside the business

Once the stay-at-home order is lifted, how long will you wait before feeling comfortable going into the following places?

 I will start right away I will wait a few weeks I will wait at least a month or two Three months or longer I don't know 
Dine-in restaurants
Retail shops
Museums
Salons and barber shops
Gyms and fitness centers
Religious Institutions
Hotels & Inns
Do the following public health practices make you feel MORE comfortable or LESS comfortable patronizing a business?
 More comfortable Neutral Less comfortable   
Confidence with the business owner   
Employees wearing masks and gloves   
Open door or no touch entry into the business   
Employees sanitizing commonly touched items (door handles, counters, tables, etc.)   
Plexiglass or plastic barriers   
Posting of safety and health practices   
Sanitizers available for your use   
Counting and limiting the number of customers inside the business   
Customer requirement to wear a mask inside   

Are you willing to pay more for goods & services in a business that implements increased safety precautions?

Yes
No
Maybe

How much more are you willing to pay?

No more than 5 percent
10 percent or more
15 percent or more
20 percent or more

Are you more comfortable patronizing restaurants with few tables or limits on the number of dine-in customers?

Yes
No
Maybe

Are you more comfortable going into shops and other non-restaurant businesses that limit the number of patrons inside at one time?

Yes
No
Maybe

How important are touch-free payment options (Tap to Pay from smartphone, payment on store app, prepayment, etc.)?

Important
Neutral
Unimportant

In the coming months, while adhering to appropriate social distancing guidelines (however they might evolve), how comfortable would you be attending the following?

 Not at all comfortable Somewhat uncomfortable Neutral Somewhat comfortable Totally Comfortable 
Large indoor events (concerts, galas, trade shows, fundraisers, etc.)
Large outdoor events (festivals, rodeos, fairs, concerts, etc.)
Entertainment venues (movie theaters, axe throwing, bowling alleys, etc.)
Sporting events (golf tournaments, baseball/football games, etc.)
Classes (art, workshops, yoga, dance, etc.)
Religious services

Think about your ONLINE shopping habits before COVID-19. After social distancing restrictions are lifted, how frequently do you expect to shop online with the following businesses?

 Very frequently Occasionally Rarely Never I don't know I don't shop online 
Major retailers (Amazon, Target, etc.)
Locally owned retailers with e-commerce with curbside/delivery options
Major chains (Olive Garden, Outback, etc.)
Locally owned restaurants with e-commerce with curbside/delivery options
Please state your level of agreement: When given the choice, I would rather support a small business than a large enterprise.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Please state your level of agreement: I intend to do more to support small businesses during this time.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
How concerned are you personally with the economy?
Not at all concerned
Unconcerned
Neutral
Somewhat concerned
Very concerned
Do you feel your current financial state will prohibit you from discretionary spending in the first few months once the stay-at-home order is lifted?
Yes
It's possible
Neutral
Not likely
No

As a consumer, we appreciate your loyalty to local businesses. Please share with us any additional ideas or suggestions that you feel would make your shopping, dining, and service experiences more comfortable as we all navigate our new normal.

 

350 characters left.
The following section of questions is directed towards business owners. If you are not a business owner, please select no below and your survey responses will be submitted.
 

Are you a business owner?

Yes
No