Faxon Engineering Online Store Survey
1.
How satisfied are you with our online store?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
2.
On your last visit, what was your primary reason for visiting our website?
Seeking company information
Seeking product information
Seeking contact information
Product purchase
To find calendar/schedule
Other  
3.
Which of the following are true? Select all that apply.
You were able to find exactly what you were looking for
You were able to find a part of what you were looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you visited
4.
Please rate the following attributes of our online store.
 Well Below Average Below Average Average Above Average Well Above Average 
Ease of navigation
Freshness of content
Accuracy of information
Quality of content
Quantity of content
Layout/design
Customer support
Meeting your needs
  • Comment:

  • 500 characters left.
5.
How likely are you to visit our website again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
6.
How likely are you to recommend our online store to a friend or colleague in the future?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
7.
On the basis of this website, how comfortable are you doing business with our company?
Very comfortable
Somewhat comfortable
Neutral
Somewhat uncomfortable
Very uncomfortable
8.
How does our online store compare to the online store of companies offering similar products or services?
Well above average
Above average
Average
Below average
Well below average
Don't know
  • Comment:

  • 500 characters left.
9.
Please provide any suggestions for improvement for our online store shopping experience?
 

350 characters left.