Thank you in advance for your time. As part of our commitment to meet your home loan needs, we ask that you give special attention to the Customer Service Survey. We would like your evaluation of our performance during the escrow period. Please be candid in your opinions, suggestions, and in any additional comments you may care to make. Your input is very important to West End Mortgage Group; it provides us with the feedback we need to make changes and improvements in our service. West End Mortgage Group values you as a client and is pleased to service your home loan needs. We look forward to a long and satisfying business relationship. Thank you for participating in the survey.