AirRussia.US - Yakutia Airlines Flight Experience Survey

Thank you for choosing Yakutia Airlines for your recent travel to the Russian Far East. Yakutia Airlines and AirRussia.US look forward to serving you again in the future, and would love to receive your feedback on our service. We would appreciate you taking a few minutes to fill out the following survey.

 
1.
How did you find out about the Alaska-Russian Far East flights?

Website www.AirRussia.US
Newsletters from AirRussia.US (InterPacific Aviation and Marketing)
Outfitter/Tour Operator
Travel Agent
Newspaper Ad
Online Ad
Social Media
Word of Mouth
Internet Search
Other. If other, please explain below.
  • Comment:

  • 500 characters left.
2.

 Where did you originate your travel?


Anchorage or Alaska
Seattle or Washington State
Oregon/California
Other part of the US
Canada
Russia
Other. If other, please explain below.
  • Comment:

  • 500 characters left.
3.
Please indicate the city of your final destination.

Petropavlovsk - Kamchatsky
Khabarovsk
Yakutsk
Magadan
Vladivostok
Irkutsk
Alaska (for travelers originating in Russia)
Other part of North America (for travelers originating in Russia)
Other. If other, please explain below.
  • Comment:

  • 500 characters left.
4.
Reason for travel:

Business/Work
Tourism/Leisure Travel
Fishing/Hunting
Family
Other
5.

Where did you book your Alaska-Russian Far East flight?   

 

AirRussia.US (InterPacific Aviation and Marketing), Seattle, WA
Yakutia Airlines Website
Travel Agent
Other. If other, please explain below.
  • Comment:

  • 500 characters left.
6.
How would you rate the overall booking experience?
Excellent
Good
Average
Poor
  • Comment:

  • 500 characters left.
7.

What were the most influential factors that affected your decision to fly to the Russian Far East with Yakutia Airlines?   

 

Schedule: departure and/or arrival time was convenient
Ticket price
Yakutia Airline's flight had better connections
Personal preference for Yakutia Airlines
Positive past experience
Someone's recommendation
Other. If other, please explain below.
  • Comment:

  • 500 characters left.
8.
How would you describe the check-in experience and counter staff service at the Anchorage Airport (ANC)?
Excellent
Above average
Average
Poor
  • Comment:

  • 500 characters left.
9.
How would you describe the check-in experience and counter staff service at the Petropavlovsk-Kamchatsky Airport (PKC)?
Excellent
Above average
Average
Poor
  • Comment:

  • 500 characters left.
10.

Did you have a connecting flight on Yakutia Airlines in Petropavlovsk-Kamchatsky? If so, please describe your experience below. Is there anything we can do to improve our flight connections ?    

 

1000 characters left.
11.
How would you rate the service provided by Yakutia Air flight attendants and pilots?

Excellent
Above average
Average
Poor
  • Comment:

  • 500 characters left.
12.
How would you rate the in-flight meal service?

Excellent
Above average
Average
Poor
  • Comment:

  • 500 characters left.
13.
How would you rate the comfort of your seat and overall cabin environment?
Excellent
Above average
Average
Poor
  • Comment:

  • 500 characters left.
14.
How often do you fly to Kamchatka or the Russian Far East ?
First time
1-2 times per year
3 or more times per year
15.
What Russian Far East destinations are of greatest interest to you?

Kamchatka
Yakutsk
Vladivostok
Magadan
Khabarovsk
Yuzhno-Sakhalinsk
Anadyr
Irkutsk - Lake Baikal
Other. If other, please indicate below
  • Comment:

  • 500 characters left.
16.
Based on your experience with us, how would you rate our service overall?
Excellent
Above average
Average
Poor
  • Comment:

  • 500 characters left.
17.
If you have comments on how we can improve our booking, check-in, or in-flight services on Yakutia Airlines, please provide here.
 

1000 characters left.
18.

Optional: Please indicate your travel dates and flight numbers (or origin/destination cities).

   

 

1000 characters left.
19.
If you would like to subscribe to our newsletter to receive monthly updates on our services, promotions,  and travel to the Russian Far East, please indicate your email address here.  

Email Address:
emailaddress@xyz.com