TCI Precision Metals Survey
1.
Which TCI products or services do you purchase? Select all that apply.
Precision Machine-Ready Blanks
Contract Machining Services
None of the Above
Other  
  • Comment:

  • 500 characters left.
2.
How would you rate your level of satisfaction with our quality of service and customer support?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
  • Comment:

  • 500 characters left.
3.
TCI sells Machine-Ready Blanks and Contract Machining Services.  From a customer perspective, please rank the value of this combination of services.
Highly Valuable
Somewhat Valuable
Neutral
Not very valuable
Not valuable at all
Other  
  • Comment:

  • 500 characters left.
4.
TCI is a wholesale distributor of plate and sheet aluminum, stainless steel and other alloys. In your opinion, how would you rate the value of this offering?
Highly Valuable
Somewhat Valuable
Neutral
Not very valuable
Not valuable at all
  • Comment:

  • 500 characters left.
5.
Regarding Machine-Ready Blanks, how do you rate on the following benefits associated with their use?
 No Benefit Not Very Beneficial Netural Somewhat Beneficial  Extremely Beneficial 
Reduce CNC cycle time, part-to-part
Reduce set up time
Eliminate material prep time
Reduce part movement during CNC machining
Save on tool costs
Reduce scrap
Inventory management
  • Comment:

  • 500 characters left.
6.
Under the right job circumstances would you consider Machine-Ready Blanks with added feature(s) or material hog-out?
 No Benefit Not Very Beneficial Netural Somewhat Beneficial Not Very Beneficial 
Machine-Ready Blanks with added feature(s)
Machine-Ready Blanks with material hog-out
  • Comment:

  • 500 characters left.
7.
Regarding Contract Manufacturing, rank the benefits associated with the following TCI services?
 No Benefit Not Very Beneficial Netural Somewhat Beneficial Extremely Beneficial 
Single source for complete contract manufacturing services
Manufacturing engineering services
CNC Machining services
Welding, plating, fabrication, painting
Assembly
Inventory management
  • Comment:

  • 500 characters left.
8.
How would you rank the benefits associated with the following TCI service and quality attributes?
 No Benefit Not Very Beneficial Netural Somewhat Beneficial Extremely Beneficial 
Dedicated customer support reps
ISO 9001:2008 and AS9100C Quality Certifications
Integrated ERP System
Member, NTMA
  • Comment:

  • 500 characters left.
9.
Which industry or industries are you in? Select all that apply.
Medical
Oil & Gas
Aerospace
Defense
Industrial Equipment
Food Packaging
Semiconductor
Automotive
Energy
Other  
  • Comment:

  • 500 characters left.
10.
Specify the length of your relationship with TCI Precision Metals?
I have never purchased products or services from TCI
Less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Other  
  • Comment:

  • 500 characters left.
11.

Please provide your name and mailing address so we can send you a $5 Starbucks Gift Card. The supplied contact information will not be used for any other purpose and you will not be contacted. We appreciate your candid feedback very much.


Thank you.


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