United Motorcoach Association Survey
RequiredRequired Question(s)
UMA is working to support our Members through this current COVID-19 crisis. Please share any best practices you can recommend to fellow operators. UMA will use your responses to support our Members during this difficult time and post new information as it is available on our Coronavirus Resource Page on the UMA.org website.

We respect your confidentiality and you are welcome to complete this survey by only providing the state your business is located in. If you choose to give us further information, your personal information will not be shared without your permission. Thank you for your help. 
Please share your top concern regarding the current COVID-19 crisis. Please be as specific as possible. 

350 characters left.
Refund policy: What is your refund policy for customers under these circumstances?
Full Refund
Partial Refund
Future Credit
No Refund
Still trying to figure it out
Other, please elaborate
  • Comment:

  • 500 characters left.
Please share any actions your company is taking that you believe other operators can learn from or replicate. Please answer in the following categories.

Communicating with customers


350 characters left.

Leading your team


350 characters left.

Controlling costs


350 characters left.

We are sharing this survey beyond the UMA membership. Are you a UMA Member?

Required 7.

In what state is your business headquartered?


50 characters left.
OPTIONAL: Please share your contact information with us.

By entering my personal information, I consent to receive email communications from the survey author's organization based on the information collected.

First Name:
Last Name:
Company Name:
Email Address: